LumiVox (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the accuracy, confidentiality, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information when you use our website:
- Name, email address, and contact details
- Billing and payment information (if applicable)
- IP address, browser type, and usage data through cookies and analytics tools
- Any information voluntarily submitted through contact forms, course sign-ups, or newsletter subscriptions
2. How We Use Your Information
Your personal information may be used to:
- Provide and manage course access and related services
- Respond to your inquiries and support requests
- Process transactions and send billing information
- Improve website performance and user experience
- Send marketing updates only if you opt-in
3. Sharing and Disclosure
We do not sell or rent your personal data. We may share your information only in the following circumstances:
- With service providers who help us operate our website (e.g., payment processors, email services), under strict confidentiality agreements
- When required by law, regulation, subpoena, or court order
- In the event of a business transfer or merger, with appropriate safeguards
4. Data Security
We use industry-standard security measures, including encryption, secure servers, and regular audits, to protect your personal data from unauthorized access or disclosure.
5. Your Rights and Choices
Under Canadian privacy laws, you have the right to access, update, or correct your personal information. You may also withdraw consent to our use of your data (subject to legal and contractual obligations). To exercise these rights, contact us at the email below.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, although some features of our site may not function properly as a result.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are intended for individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Please check periodically for updates.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:
📧 [email protected]
📍 325 Front Street West, Suite 400, Toronto, ON M5V 2Y1, Canada
📞 +1 (437) 555-0192